A huge 84% of consumers trust online reviews as much as a personal recommendation with 90% of people saying that online reviews influence their purchasing decisions. Did you know that 7/10 customers will leave a review if asked to do so?
74% of customers say that positive reviews make them trust a business more but, with 73% of customers thinking that reviews older than 3 months are no longer relevant it's critical that your business receives a steady flow of customer reviews
Mike Gallop, Zirch
We use the very latest technology to build, manage and promote your online reputation. Our real-time comprehensive solution and our digital marketing experts look after your business reputation so you can spend more time focussing on what you do best.
When you subscribe to the Zirch Reputation Management service you will be given full access to our Reputation Management dashboard. The state of the art dashboard allows you to see a complete overview of your online reputation including, reviews, net promoter score and even how many mentions your brand has received within social media channels. Reviews are critical to your online reputation and it's from within your dashboard that you are able to see all your reviews and respond to your customers! With 7 out of 10 customers willing to leave a review if you ask them, it's also from your dashboard that you're able to do just that, requesting reviews from your customers is simple and highly effective.
Our Reputation Management platform will actively seek the best websites that your business should be listed on. We will then show you a list of the directories we have recommended and a link or direct integration to each one. You will be able to view your listings with a single click and our intelligent system will constantly monitor all your online listings so that you don't have to. We will segment your listings into categories such as core listings, secondary listings, primary listings and more. This will allow you to prioritise which listings you should integrate with first and which can be added when time permits. Alternatlvely you can upgrade to our managed plan and we can take care of everything for you.
We give you full access to see and manage your mentions across the internet. mentions are quite literally any time someone mentions your brand name or a defined keyword associated with it. Our robots are tracking every mention relevant to you and your business which gives you the opportunity to respond either thanking the person in question for promoting your business or fixing any service, product or disgruntled customer issues before they damage your reputation. Keywords can be added at anytime so you really are in complete control of your online reputation.
Two great packages to choose from
If unsure which package to choose right now, select the No Package option and we'll add it on once your signup is verified.
Cant quite decide on a package yet? Sign up here and we will discuss the most suitable package based upon your requirements.Get Started
Complete access to the dashboard and our support team for help and advice. You will be responsible for day-to-day management.Get Started
We fully manage your reputation management platform and respond to reviews in your voice. All listings are managed by us.Get Started